IndiaMart WFH Jobs: Pre-Call Study and Client Profile Management

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Overview

IndiaMart WFH Jobs: This role involves a blend of research, client communication, and data management to ensure client profiles meet the desired standards. The tasks include verifying information, educating clients, and achieving set targets. Below is a detailed job description along with key requirements and company information.

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IndiaMart WFH Jobs: Pre-Call Study and Client Profile Management

Responsibilities

Pre-Call Study and Eligibility Determination

  • Conduct a thorough case study to determine the current eligibility of assigned sellers using available resources and online tools.

Client Communication

  • Connect with clients through telephone calls to obtain and verify information.
  • Update client profiles based on collected and verified information to meet the desired profile score.
  • Educate clients about the benefits of using our services, answer their questions, and clear any doubts.
  • Inform clients about the recorded conversations before collecting any information.

Case Management

  • Dispose of cases with appropriate reason codes based on conversations with respective sellers.
  • Follow up with sellers based on their requests made during calls.

Target Achievement

  • Achieve daily, weekly, and monthly business targets.
  • Work 3-4 hours a day to achieve the target number of daily connections and content collection.

Work Schedule

  • Days: Monday through Saturday
  • Hours: 9 AM to 7 PM (minimum 3-4 hours/day)

Work Environment Requirements

  • A good working environment at home with a dedicated private area.
  • A computer and a smartphone (Android) with a separate SIM for calling.
  • Good internet connectivity.

Role Details

  • Role: Product Manager – Other
  • Industry Type: Internet (E-Commerce)
  • Department: Product Management
  • Employment Type: Part-Time, Freelance/Home-based
  • Role Category: Product Management – Other

Educational Requirements

  • UG: Any Graduate
  • PG: Any Postgraduate

Key Skills

  • Skills highlighted with ‘’ are preferred key skills.

About the Company

IndiaMART.com is India’s largest online B2B marketplace, connecting global buyers with suppliers. Established in 1996 and accredited with ISO 9001:2000 certification, IndiaMART offers value-added services to its 1,000,000 members and over 5 million global buyers. With over 4000 employees and a network of 75 offices across India, IndiaMART provides a youthful and welfare-driven approach to career-building. The company has maintained profitability since its launch and is backed by investors like Intel Capital and Bennett Coleman & Co. Ltd. (Times Group).

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Company Info:

  • Address: 6th Floor, Tower 2, Assotech Business Cresterra, Plot No 22, Noida Sector 135, Gautam Buddha Nagar, Uttar Pradesh, Noida, Uttar Pradesh, India

Contact Information

How to Apply for this Job?

Click on below “apply now” button to register and fill all required details to apply.

FAQs

What are the working hours?

You are expected to work a minimum of 3-4 hours a day between 9 AM to 7 PM, from Monday to Saturday.

What equipment do I need?

You need a computer, a smartphone (Android) with a separate SIM for calling, and good internet connectivity.

What is the role about?

The role involves verifying client information, updating profiles, educating clients, managing cases, and achieving business targets.

Is this a full-time or part-time position?

This is a part-time, freelance/home-based position.

What educational qualifications are required?

Any graduate or postgraduate can apply for this role.

Who is IndiaMART?

IndiaMART is India’s largest online B2B marketplace connecting global buyers with suppliers, established in 1996 and ISO 9001:2000 certified.

How can I contact IndiaMART?

You can contact IndiaMART through their website or their contact page.

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